Frequently Asked Questions

We typically schedule within 2–3 business days. Same-day or next-day appointments are often available depending on location and inspector availability.

We need the property address, your contact info, the service(s) you want, and your preferred date range. If you're working with an agent, share their info so we can coordinate access.

Buyers don't have to attend, but we strongly recommend you join the walkthrough at the end. It's the single best way to learn the home and ask questions while everything is fresh.

Yes. Most home inspections are performed while the home is still occupied. We coordinate access through your agent and work efficiently to minimize disruption.

No fee for changes made 24+ hours in advance. Same-day reschedules may incur a mobilization fee depending on circumstances.

We don't add travel surcharges within our normal Orange County, Los Angeles, Riverside, and San Bernardino service area. Long-distance assignments outside the standard area may include a mobilization fee, quoted up front.

We accept all major credit cards, debit cards, and digital payments (Apple Pay, Google Pay, Zelle). Payment is due at the time of inspection. Invoices are automatically generated and emailed.

Yes — we offer a discount for active-duty military, veterans, and first responders (police, fire, EMS, dispatch). Mention your status when booking.

Yes. Sewer scope, termite, and chimney inspections all have bundle pricing when added to a home inspection. We'll show you the options when you book.

Your inspector arrives on time, performs a systematic walkthrough of the property documenting findings with photos, and answers any questions you have. We inspect roof, attic, foundation, electrical, plumbing, HVAC, interior, exterior, and grounds — top to bottom.

Active defects, deferred maintenance, safety hazards, code-relevant issues, and end-of-life systems. We document what's there — we don't speculate about what might be hidden behind walls.

No. Standard home inspections are visual and non-invasive. We won't open walls, lift carpet, or disconnect systems. If we find evidence that something needs deeper investigation, we'll recommend a specialist.

A standard inspection doesn't include sewer scoping, mold testing, termite inspection, pool / spa equipment certification, or specialty appliance verification. We offer these as add-on or stand-alone services.

Yes — your agent and contractor are welcome. We ask that observers stay out of the way of active inspection work.

Photo-rich, plain-English, organized by priority. We include a summary of major findings up front, then detailed sections for each system (roof, electrical, plumbing, HVAC, etc.). Most reports run 40–80 pages.

Absolutely. The report is yours to share with your agent, contractor, family, or anyone else who's helping you make a decision.

We're available throughout your option period for clarification questions. Call, text, or email — we don't bill for follow-up.

Reports include severity ratings, photo documentation, and a prioritized summary of major findings. They do not include specific repair quotes — for exact pricing, your real estate agent will typically coordinate bids from licensed contractors.

Yes — view a sample report from one of our recent inspections at https://app.spectora.com/home-inspectors/trident-inspection-group-3e3ee71b8e/sample_report?sample_id=16344. Reports are typically 40–80 pages, with photo documentation, severity ratings, and a clear executive summary.

Yes. We routinely serve Long Beach, Los Angeles, Pasadena, Riverside, Chino Hills, Corona, and many other cities in Greater LA and the Inland Empire.

Same as inside OC — 2–3 business days for normal scheduling, with same-day available depending on inspector availability.

Yes — Trident Pest Control operates under California Structural Pest Control Board License #PR8662. We issue Section 1 / Section 2 termite reports accepted by lenders and escrow companies.

Yes. Our commercial team performs ASTM E2018 PCAs for office, retail, industrial, and multi-family properties throughout Southern California. Reports are lender-ready.

Yes. We perform California home-hardening inspections aligned with the IBHS Wildfire Prepared Home program and California's Safer From Wildfires regulation.

We test only. This separation keeps our findings honest — we're not biased toward selling remediation. If remediation is warranted, we refer to vetted, independent contractors.